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​Return Policy
Returns
Our policy lasts 10 (ten) days. If 10 (ten) days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and you will be given store credit for the purchased product, less a 15% (fifteen percent) restocking fee. Customers are responsible for all shipping fees related to returns, unless otherwise stated in writing.

Several types of goods are exempt from being returned. ANY TEST KIT THAT HAS BEEN OPENED CAN NOT BE RETURNED. 

IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS DO NOT PURCHASE ANY PRODUCT OR SERVICE FROM US AND PLEASE WRITE A NOTE IN THE COMMENT BOX BELOW OR EMAIL US AT [email protected]
TestMyWater.Info  1(844)-Test-H2O  (844)-837-8420   F: (609) 737-3052  www.TestMyWater.info
***All Laboratory Services Provided by State Certified Lab, EPA Lab ID# NJ01186 ***
All Purchases From This Site Are Subject to our Terms & Conditions and our Return Policy
By Purchasing Any Product From This Site You Are Agreeing To Our Terms & Conditions
***PLEASE NOTE: ENVIRONMENTAL (WATER & SOIL) TEST KITS ARE NOT AVAILABLE TO CUSTOMERS IN NEW YORK OR NEW JERSEY**** 
If you are a customer residing in New York that wants to test your water or soil, please click here
If you are a customer residing in New Jersey that wants to test your water or soil, please click here